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People are at the heart of all that we do
Each and every individual associated with Toronto Rehab contributes, in his or her own way, to the patient experience. Toronto Rehab has become a leader in the development and delivery of quality adult rehabilitation, complex continuing care and long-term care services because of the exceptional expertise and unwavering commitment of our clinicians, researchers, educators, administrators, volunteers, and support staff.
From the clinicians who provide care to the administrative and support staff who work behind the scenes, it takes teamwork to deliver the complex level of care we provide through our seven clinical programs. We take pride in helping our staff to realize their full potential while embracing the respective roles they each play as pivotal members of the Toronto Rehab team.
Number of Toronto Rehab Staff
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2006/07
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2007/08
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2008/09
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Medical / Dental
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105
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108
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106
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Nursing
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643
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654
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655
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Clinicians
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468
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463
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478
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Administrative and Support Services
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591
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591
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622
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TOTAL
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1,807
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1,816
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1,861
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Number of Volunteers
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407
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405
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460
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Engaging employees
Toronto Rehab’s focus on people is supported by our ongoing efforts to increase employee engagement. We survey our employees every three years to better understand how we can support their efforts to deliver the best possible quality of care to our patients. The feedback we receive helps shape our employee programs including staff wellness initiatives and attendance support programs.
Staff Absenteeism
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2007/08
Actuals
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2008/09 Actuals
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2009/10 Target
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2009/10 Actuals
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Days per year per eligible employee
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8.2
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8.2
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<10.3
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9.01
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Staff Turnover Rate
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2007/08
Actuals
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2008/09 Actuals
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2009/10 Target
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2009/10 Actuals
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Total
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9.5%
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7.5%
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<8.0%
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6.40%
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We know that if we are to attract and retain the best and brightest, we have to create a work environment that is conducive to generating high employee satisfaction.
Employee Survey Results
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2001
Response rate = 47%
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2004
Response rate = 46%
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2007
Response rate = 42.1%
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2007
All Participating Hospitals Average
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Total Organizational Commitment Score
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52%
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62.3%
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64.5%
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57.6%
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Percentage of employees who rate Toronto Rehab as a great place to work
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Not available |
82.4%
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85.8%
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78.1%
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